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The Remember: The Journey to School Integration lesson introduces students to the ideas of segregation and school integration. The lesson is designed to be a combination of teacher-led ins-truction and student-centered learning. Students build and develop their background knowledge on the topics of segregation and the integration of public schools. Once a knowledge base has been established, students look at the pictures from Toni Morrison’s book, think critically about the message being conveyed in them, and then create their own comprehensive response to the material presented in the entire lesson.

This paper aims to report on the redevelopment of the Kinetica service. The first phase of redevelopment is based on innovatively using new technology to enable searchers to find and get resources through a single resource discovery interface.

The new search service will be launched in late 2004. The structure of the project and deliverables are described, together with details of the “get” component of the search service.

The Kinetica service provides Australian libraries with access to the Australian National Bibliographic Database, and international resource discovery services. Kinetica is currently being redeveloped with a new architecture based on a combination of a bibliographic data management system and a resource discovery system. With around 6 million searches a year, it is at the heart of resource sharing and cooperation between Australian libraries.

Innovative use of a software toolkit is enabling the library to achieve its goals for a national online service to support the Australian library network and allowing Australians to access resources in the nation's collections.

The paper is significant in outlining issues in developing a seamless national resource discovery and resource access service.

This paper seeks to report on the development of a new interface for “finding” and “getting” resources from Australian libraries.

The National Library of Australia has provided online access to the Australian National Bibliographic Database since 1981. Containing the National Union Catalogue for Australia, its major role initially was to support shared cataloguing. The Kinetica service supports access to the database through its search service. Kinetica is being redeveloped over the period 2004 and 2005 to provide a more modern, standards‐based service. The development is focused on increasing access by Australians to the nation's collections. The new interface for searching, Libraries Australia, was launched in December 2004 and incorporates a Google‐style search interface with a range of new “get” functionality, enabling requesting from libraries and ordering from bookshops. The paper reports on the redevelopment project, particularly Libraries Australia.

The new interface is found to more successfully meet the needs of searchers, particularly the general public.

Summarises research undertaken to assess the needs of Australians for access to library collections. Also describes the technical architecture of the new search service and future directions for this national infrastructure for resource sharing in Australia. Issues for the future including universal access are identified.

The purpose of this paper is to better understand the main effects of agent conscientiousness and reciprocity norm and the interaction effect of these two factors on contract adjustment decisions in buyer-supplier relationships.

Two scenario-based experiments with college students and business professionals were conducted. Three regression models were run to test three hypotheses proposed in the paper.

The limitations of this study are the use of single-agent decision scenarios and the specific focus on one aspect of agent personality – i.e. conscientiousness and its collective influence on contract adjustment decisions. In a broader picture, the results of this study support the cross-level analytical approach to investigating marketing channel relationships, in which individual-level and organizational-level factors interact and determine decision outcomes in business exchanges.

Recruiting and promoting managers who exhibit high levels of conscientiousness, coupled with proactively cultivating the norm of reciprocity with suppliers, are critical to a firm's thrust in attaining and sustaining marketing channel management practices with the emphasis on reciprocity-based exchange relationships.

While the extant literature focuses largely on interfirm governance and contract enforcement, this study examines what actually influences decision-making agents' contract adjustment decisions. This study expands the marketing literature by investigating the impacts of agent conscientiousness and reciprocity norm on contract adjustment decisions.

The lesser‐known world of corporate creativity had its beginning in 1942, and Alex Osborn (the “O” in the BBDO Advertising Agency) is credited as the founder. Today, driving forces in this world include the Center for Creative Leadership in Greensboro, N.C., the Creative Education Foundation in Buffalo, N.Y., and the European Association for Creativity and Innovation in the Netherlands. Major conferences include the International Conference on Creativity and Innovation, the annual Innovative Thinking Conference, and the Creative Problem Solving Institute. Prominent periodicals include The Journal of Creativity and Innovation Management, published in Manchester, England, and The Journal of Product Innovation Management, published by the PDMA. Pioneers such as Sid Parnes, George Prince, Edward de Bono, Robert Galvin, and Bob Johnston are known and respected within this world. And major universities offer programs and course work in the field: Teresa Amabile at the Harvard Business School is focusing her research on business environments that support high levels of creativity and innovation, and John Kao runs the Managing Innovation executive education program at Stanford University.

The purpose of this paper is to examine the challenges presented by search engine visibility for public libraries. The paper outlines the results of a pilot study investigating search engine visibility in two Canadian public libraries.

The study consists of semi-structured interviews with librarians from two multi-branch Canadian public library systems, combined with quantitative data provided by each library, as well as data obtained through site-specific searches in Google and Bing. Possible barriers to visibility are identified through thematic analysis of the interviews.

The initial findings of this pilot study identify a complex combination of barriers to visibility on search engines, in the form of attitudes, policies, organizational structures, and technological difficulties.

This paper describes a small, preliminary pilot study. More research is needed before any firm conclusions can be reached.

A review of the literature shows the increasing importance of search engine visibility for public libraries. By delving into the underlying issues which may be affecting libraries’ progress on the issue, this paper may help inform libraries’ decision-making processes and practices.

There has been little original research investigating the reasons behind libraries’ lack of visibility in search engine results pages. This paper provides insight into a previously unexplored area by exploring public libraries’ relationships with search engines.

As the world jumps from the Industrial Age to the Information Age in what is, from a historical sense, a cultural nanosecond, the very concept of work is morphing at Warp 13 speed, the Information Revolution is coursing through the veins of corpus corporatus, having as significant an effect on the American workplace as did Ford's assembly line. The principal currency of the new workplace—what one knows and what one does with that knowledge—is effectively splitting the nation's workforce into two social classes. A professional class (“information brokers”) holds the skeleton key to the executive bathroom, while a service class is increasingly relegated to the broom closet. As the ability to manipulate data emerges as the new definition of skilled labor, blue‐collar workers, who represented the heart of the postwar middle class, are fast becoming an endangered species. With polarization of the workplace accelerating into the next millennium, the parachutes most likely to open will be those somehow connected to managing information.

Knowledge strategy and its planning are affected by uncertainty and environmental turbulence. This paper aims to discuss these issues and present knowledge strategy planning as an integrated approach for facing these conditions.

Based on an extensive survey and an original re-elaboration of the literature, the paper addresses these research questions: What is the meaning of knowledge strategy, and how can it be related to concepts such as strategic thinking, business strategy and knowledge management (KM) in organizations? What are the limitations of a pure rational approach to knowledge strategy in turbulent environments and under uncertainty? and What approaches can be consequently proposed to formulate knowledge strategies?

The study provides a critical reading of the current literature. Also, it proposes an integrated approach that sees planning as a continuous effort of learning and adaptation to needs and opportunities that dynamically emerge from daily practices.

The proposed framework can inspire a new research agenda to detect how knowledge strategies are planned in companies and how they are continuously adapted on the basis of a dialog between rational contributions and perceptions of reality, practical views, intuitions and emotions. This can also inspire a new agenda for company strategists and KM professionals.

In the literature, little attention has been devoted to knowledge strategy planning. The paper contributes to fill this gap and proposes a new way to see knowledge strategy as an integration of rational thinking and dynamic learning.